Information related to user privacy, communication practices, subscriptions and refund-related policies applicable to NG’s Trading & Research Platform.
NG’s Trading & Research Platform respects user privacy and undertakes reasonable efforts to maintain confidentiality of user-related communication and information shared through the platform.
Personal information voluntarily shared by users including name, email or contact details shall not be sold or intentionally disclosed to unrelated third parties except where required under applicable laws or regulatory obligations.
Users may receive educational updates, research-related communication, access-related information or platform updates through approved communication channels associated with the platform.
Users are advised not to share confidential financial credentials, trading passwords or sensitive personal information through unofficial channels.
Fees, subscriptions or access-related payments made towards research, educational or analytical services are generally non-refundable unless explicitly stated otherwise under a specific offering or communication.
Any exceptional refund consideration, if applicable, shall remain solely at the discretion of the platform subject to operational review and applicable terms.
The platform may utilise third-party communication tools, hosting providers or external service platforms for operational convenience. Users are advised to independently review applicable policies associated with such external platforms wherever necessary.
Privacy practices, operational processes and refund-related policies may be updated periodically in accordance with platform, legal or regulatory requirements.